Customer Retention Specialist

Job description

About us: Jumbo is the fastest growing shopping app in the world. Get rewarded every time you shop on our app, play free games, and win exciting prizes. Location : South Delhi, New Delhi Experience: 2 Years Budget : Up to 5LPA ESOPs Work Schedule : 6 days a week Roles and Responsibilities: Reach out to inactive or dormant app users via calls, messages, or other communication channels Understand why users stopped using the app and address their concerns Encourage users to re-activate and st…